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Hotel Industry News - Features
Saturday July 19th, 2008
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Page 1 of 5
Hotel Lessons Learned Growing Up In Kennedy Craft Shop - By Doug Kennedy
Funny how the older we get in life the more we come to appreciate our parents. I for one feel particularly blessed to have been born unt...
2008-07-17
Features
more...
Principles for success as a manager - Part two: Motivating the team - By John...
In our careers as hoteliers managing a wide range of people, we have all been exposed to people who enjoy being part of the 'team' and ot...
2008-07-17
Features
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Food & Beverage - Impact of Special Event Package Prices - By Joe Dunbar
Hotel chefs often need to accommodate the needs of the catering department with their banquet event orders. In this economy, competition ...
2008-07-17
Features
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The Fraud Triangle: Could it Apply in Your Business? - By Ken Burgin
Ever had a trusted employee rip you off? When I spoke with a bar owner last week, she was still in shock after uncovering a six-figure fr...
2008-07-16
Features
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Hotel Revenue Management in a Stagnant Economy - By Neil Salerno
In a stagnant economy, using the principles of revenue management can help hoteliers to maintain and build average rate and occupancy. Ev...
2008-07-15
Features
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Where In The World Is Human Resources Headed? - By J. Ragsdale Hendrie
What a lonely discipline HR can be, even in the midst of Hospitality hooplah. You have been downsized, outsourced, seen as an operations ...
2008-07-14
Features
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The Importance of the Personal Touch - By Christian Anklin
Making a candidate feel truly wanted at the offer stage by personalizing the process.
2008-07-10
Features
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Leadership - It Gets Lonely at the Top - By Dr. Rick Johnson
Being a President, CEO or the owner of a company can get lonely at times. This is true even if you are an excellent leader and have devel...
2008-07-10
Features
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Principles for success as a manager - Part one: Understanding the Organizatio...
In our careers as hoteliers, we have all learned there are clear differences between 'leaders' and 'managers.' Leaders tend to be more in...
2008-07-09
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One Simple Question that Unlocks Sales, Growth & Loyalty - By Ken Burgin
You may have run surveys before: with restaurant or cafe customers, in hotel guest rooms or for club members. The results can be useful, ...
2008-07-08
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A Common Sense Approach To Your Brand Message - By J. Ragsdale Hendrie
We struggle to communicate our Brand Message, as we attempt to influence, often times not adhering to a very basic template. Essentially...
2008-07-07
Features
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Food & Beverage - Profitable Special Events - By Joe Dunbar
One hint I have shared with my special event catering clients is the use of cost per guest statistics (vs. a % of sales). Catering is a v...
2008-07-07
Features
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Proven Method for Selecting Property Tax Representation - By Jim Popp, Esq.
Property taxes represent a significant expense item for hotels. Thus, when a tax assessment is deemed to be unfair, owners should careful...
2008-07-07
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Ten Traps to Avoid with Employee Opinion Surveys - By Jim Houran
Employee Opinion Surveys can offer a strong ROI for organziations wanting to improve their business operations and relationships. However...
2008-07-03
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Leadership Courage - Don't get bit by your own Rattle Snake - By Dr. Rick Joh...
Honest negative feedback is difficult to accept. It takes tremendous courage. I learned that twenty years ago. I thought I knew just abou...
2008-07-01
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Associate Engagement - It All Starts At the Top - By Lizz Chambers, CHE, CHA
Woody Allen once said that 80 percent of success is showing up. Unfortunately, this accurately describes the mindset of the majority of w...
2008-06-30
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