Marie Taillard | How brands use social media to communicate with their customers

Marie Taillard is a Professor of Marketing on the London Campus of ESCP Europe and Programme Director of the School's successful new Master in Marketing and Creativity. After a career in marketing management in the travel industry, Marie turned to teaching and research to share and further her interest in understanding the joint role of consumers and marketers in shaping brands. ...more

Tourism Australia - new TV ad campaign

Tourism Australia has launched its new 'Nothing like Australia' TV commercial at Australian Tourism Exchange in Adelaide. As well as locations highlighted by ordinary Aussies, the ad includes a catchy new jingle. ...more

Cruise News for the Week of May 28, 2010

Cruise News is your weekly entertaining video inside the world of the cruise industry. Brought to you by your friends at CruiseNow.com. ...more

BP Oil Spill's Impact on Airline Industry

Ticket prices to Gulf region trending downward ...more

TRAVDEX 2010: Sell Me Mobile - By Julie Keyser-Squires, APR

Julie Keyser-Squires Reports from TRAVDEX 2010 ...more

TripAdvisor Makes Senior Hire Within New B2B Division

Company Strengthens Commitment to Hospitality Industry ...more

WTTC Announces Winners of 2010 Tourism for Tomorrow Awards

The four winners of the World Travel&Tourism Council’s 2010 Tourism for Tomorrow Awards were announced today during the 10th Global Travel&Tourism Summit at the National Centre for the Performing Arts in Beijing, China. ...more

Queen of the West Ready for Its First Season with American Cruise Lines

American Cruise Lines is pleased to announce upgrades to the newly acquired Queen of the West are well underway and the company is anticipating a very successful first season in the Pacific Northwest. ...more

Marriott's Lakeshore Reserve Celebrates Grand Opening at Grande Lakes Orlando

Marriott Vacation Club announces the opening of Marriott's Lakeshore Reserve at Grande Lakes in Orlando, Fla. Located on the pristine grounds of Grande Lakes Orlando, at 11248 Lakeshore Reserve Drive, the resort is the first-ever Marriott Vacation Club property to be co-located with a JW Marriott and The Ritz-Carlton. The resort will officially welcome its first Owners and guests on Friday, June 4. ...more

Hyatt Place® Seattle/Downtown Celebrates Grand Opening

Hyatt Hotels & Resorts and InterMountain Management, LLC today announce the opening of Hyatt Place Seattle/Downtown, the first Hyatt Place hotel in Washington state. ...more

Sheraton Hotels & Resorts Debuts in the Black Sea Resort Destination of Batumi

The Sheraton Batumi Hotel is the first internationally branded Hotel in the City and the Sheraton brand’s Second Hotel in the Republic of Georgia ...more

Hilton Fukuoka Sea Hawk Opens As Largest Hilton Property In Asia Pacific

Hilton Worldwide announced the opening of its largest hotel in Asia Pacific, Hilton Fukuoka Sea Hawk. Featuring 1,052 guest rooms and more than 6,000 square meters of event space, the hotel is the brand's first property in Fukuoka, a major gateway to China and Korea. ...more

Historic Ocean House Re-Opens After $140 Million Rebuild and Restoration

The Ocean House, a luxury Victorian-era seaside resort, opened its doors today after a $140 million rebuild and restoration. The property features 49 guestrooms and 23 private residences, farm-to-table cuisine, the 12,000-square-foot OH! Spa and more than 10,000 square feet of event space. ...more

Fairmont Adds Second Property in Zimbali, South Africa

Fairmont Zimbali Resort opens the doors for fans of the 2010 FIFA World Cup ...more

Air China's Beijing-Stockholm Route Takes China-Sweden Relations to New Heights

Air China joined over 300 representatives from both Sweden and China in celebrating 60 years of diplomatic relations at the Sweden-China Innovation Week being held in Beijing from May 16 to May 22. ...more

Frontier Airlines Launches Summer Sale

Frontier Airlines, a wholly owned subsidiary of Republic Airways Holdings, Inc. (NASDAQ: RJET), announces a three-day sale with fares as low as $49* each way. ...more

Delta Continues to Build Asian Gateway in Detroit

Delta Air Lines (NYSE: DAL) this week begins nonstop flights from its Detroit Metropolitan Airport hub to Seoul-Incheon and Hong Kong. ...more

Celebrity Cruises Adds Flavor to Already Robust Onboard Culinary Line-Up With New 'Savor Your Destination' Program

'Designed for you' brand platform inspires Celebrity Life expansion to include culinary-themed cruises ...more

American Express Launches “My Movie Pitch” in Search of Next Great Idea for Independent Film

Winning Idea Brought to Life by Indie Director for Big Screen Debut at 2011 Tribeca Film Festival ...more

Four Dimensions to Repositioning Your Destination

Uncover key insights for a relevant promise of value ...more

Egencia Releases 2010 Corporate Travel Global Benchmarking Study and Travel Manager Research

ATPs rise as airlines manage capacity and business travel demand begins to return; Hotel market for corporate travelers remains soft ...more

One in Four Americans Plan to Travel Less This Summer

However, Americans expect to spend more on transportation and other vacation costs ...more

Analysis of Group Proposals Indicate Market Improving

Review of 1,200 group proposals show future rates and occupancy up, discounting down ...more

Offline Is the New Online

A century ago in 'technologist years' (about seven or 10 for the rest of us), many prognosticators foretold the elimination of the live travel agent, who, in the course of all good things, would be replaced by robots, by sophisticated algorithms, and by something called The Information Superhighway. ...more